Frequently Asked Questions

Last updated: September 13, 2026

Product Basics

What is LogoForge?

LogoForge is an AI-powered logo design platform that helps you create professional logos in minutes. Simply enter your brand name, industry, and style preferences, and our AI generates unique logo concepts you can preview, customize, and export in multiple formats.

How does the AI generate logos?

LogoForge uses advanced AI models (MiniMax-M2.7 for text prompts and MiniMax Image-01 for image generation) to analyze your brand information and generate unique logo concepts. Each logo generation creates 5 different concept designs, giving you a variety of options to choose from.

What file formats can I export?

LogoForge supports multiple export formats: SVG, EPS, AI (Adobe Illustrator), PNG, and JPG. Vector formats (SVG, EPS, AI) can be scaled to any size without losing quality, making them perfect for print materials, merchandise, and professional design work.

What image sizes can I export?

You can export logos in high resolution up to 2048px. All plans include full resolution exports.

Usage & Credits

How does logo generation work?

Each logo generation request creates 5 unique logo concepts based on your brand inputs. For example, if you have a Pro plan with 100 logo generations per month, you can generate up to 500 unique logo concepts (5 concepts × 100 generations).

Are the logos truly unique?

Yes, every logo generated by LogoForge is unique. Our AI creates original designs based on your specific brand inputs. While we can't guarantee no similarity to existing trademarks (you're responsible for trademark verification), our AI generates distinct concepts tailored to your brand.

Can I use logos commercially?

Absolutely. All logos generated by LogoForge come with a commercial license. You can use them for websites, social media, business cards, letterheads, products, and any other commercial purposes.

What's included in brand guides?

Brand guides include color palettes (with hex codes), typography recommendations, logo usage guidelines, and spacing rules. Pro and Enterprise plans include comprehensive brand guides to help you maintain consistency across all materials.

Pricing & Plans

How much does LogoForge cost?

LogoForge offers two plans: Pro at $9.9/month (100 logo generations, ~500 AI images) and Enterprise at $29/month (400 logo generations, ~2000 AI images). Yearly plans are available at a 20% discount.

What's the difference between plans?

Pro is designed for individual professionals and small teams. Enterprise includes higher generation limits (400/month vs 100/month) for teams and agencies with more demanding logo creation needs.

What payment methods do you accept?

All payments are processed by Waffo Pancake, our Merchant of Record and payment processor. We accept all major credit cards including Visa, Mastercard, and American Express.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time through your account settings. Your plan remains active until the end of the current billing period, and you won't be charged for subsequent periods.

Do you offer refunds?

Yes, we offer a 30-day money-back guarantee for annual plans and 48-hour refund window for monthly plans. Contact support@logoforge.com to request a refund.

Privacy & Security

Is my data secure?

Yes, we take security seriously. All data is encrypted in transit and at rest. We never store payment card details—all payments are processed by Waffo Pancake, our PCI-compliant Merchant of Record.

Who has access to my logos?

Only you have access to your logos and brand assets. We do not share, sell, or use your generated content for any purpose without your explicit consent.

Can I delete my account?

Yes, you can delete your account and all associated data at any time. Contact support@logoforge.com to initiate account deletion.

Technical Support

How do I get help if something isn't working?

Email us at support@logoforge.com with a description of the issue. Enterprise users receive priority support with faster response times.

Do you offer custom integrations?

Enterprise customers can discuss custom integrations and API access. Contact support@logoforge.com for enterprise inquiries.